How Long Wait to Apply Again Lifeline

National Verifier Recertification Process

Recertification is an almanac requirement for Lifeline subscribers and is split up fromreverification (1-time National Verifier process). This procedure is conducted to ensure that active Lifeline subscribers are still eligible for the Lifeline do good.

Subscribers volition only be due for recertification after they have successfully completed reverification or if they enrolled through the National Verifier.

Note: Recertification requirements are on hold for all subscribers with anniversary dates betwixt April 14, 2020 and March 31, 2022. Affected subscribers will only need to exist recertified once in calendar year 2022.

Overview

Every subscriber in National Verifier recertification will become through an initial automated information source check that will check for the subscriber's eligibility.

Service providers will exist able to see which subscribers are currently undergoing recertification via the Recertification Subscriber Status Written report, which will be bachelor in NLAD. Subscribers whose eligibility cannot exist verified via the initial automatic check will be required to complete the Recertification Grade and may exist required to provide proof of eligibility. USAC will carry outreach to these subscribers to inform them of the recertification requirement.

The chart below provides a high-level overview of the recertification process:

Recertification Procedure

(Effective October 13, 2020)

Subscribers that pass the data source check volition not need to take any further action to retain their Lifeline benefit.

Subscribers that fail the data source check are required to complete the Recertification Grade and have 60 days to recertify their continued eligibility. Failure to recertify during this fourth dimension will consequence in automatic de-enrollment.

• For recertification that begins on October 13, 2020 and after, subscribers that fail the electric current recertification cheque, but passed their previous automated eligibility check, will exist required to provide proof of eligibility and consummate the Recertification Form.

A walkthrough of the recertification process can exist institute below:

Initial Data Source Check

• Every subscriber in National Verifier recertification will go through an initial automated data source check.
• Subscribers volition only exist checked for eligibility.
• Subscribers wholaissez passer the check will not need to accept any further action.
• Subscribers whofail the check are required to complete the Recertification Course.
• Subscribers who fail the check, simply passed their previous eligibility check are required to complete the Recertification Course and provide proof of eligibility.

Recertification Reports Populate in NLAD

• Service providers will exist able to encounter which subscribers are currently undergoing recertification via the Recertification Subscriber Status Report in NLAD.

60-Day Recertification Window Opens

• The initial mailing to subscribers to initiate the recertification window volition include:
  • A letter notifying them of their recertification requirement (English & Castilian)
  • A barcoded re-create of FCC Form 5630 Annual Recertification Grade (English & Spanish)
• This mailing will be sent approximately 80-88 days before the subscriber'south Anniversary Engagement.

Automatic De-enrollment

• If a subscriber does not successfully recertify within their sixty-mean solar day window, USAC volition notify the subscriber via mail within 2-iii business days later on a subscriber's window closes and the subscriber volition be automatically de-enrolled from NLAD five (5) business days after the determination of their recertification window.
• After the de-enrollment has occurred, NLAD will send an automated electronic mail to notify the service provider and the Failed Recertification De-enroll Report volition be updated.

Recertification Timeline

The National Verifier recertification process will generally starting time 90 days before a subscriber'due south ceremony date in NLAD. Recertification checks will be conducted every day and 60-day recertification windows will exist initiated every business organization day.

The chart below provides a high-level overview of the recertification timeline:

60-Mean solar day Recertification Window

USAC will conduct outreach to subscribers who did not laissez passer the automatic data source bank check to inform them of their requirement to recertify their continued eligibility.

Subscribers volition receive an initial notice informing them that they are due for recertification. This mailing will be sent approximately 90 days before the subscriber'south ceremony engagement.

Recertification Application Types and Methods for Recertifying

Recertify by Post

• Subscribers who neglect the initial automated checks volition receive a barcoded version of Class 5630 from USAC to submit via mail.
• Subscribers will not receive written detect that USAC received their form subsequently it is submitted, however they volition be able to call the Lifeline Back up Heart for their condition or the service provider can admission this data via the Recertification Subscriber Status Written report in NLAD.
• USAC will postal service a notification confirming the subscriber'southward continued eligibility to receive the Lifeline benefit shortly afterward the successful recertification endeavor.

Recertify Online

• Subscribers can recertify online via the National Verifier spider web portal. Instructions for recertifying online are provided in the letter of the alphabet to the subscriber.
• Subscribers notice out immediately whether they pass/neglect.

Recertify by Interactive Voice Response (IVR)

• Subscribers who are required to only complete the recertification class (R-Applications) can complete recertification through an interactive vocalization response (IVR) system. This process will take approximately 10 minutes to complete.
• Subscribers find out immediately whether they pass/fail.
• Subscribers will need their Application ID (provided on the recertification letter) to enter the IVR.
• Application ID is also available on the Recertification Subscriber Status Report in NLAD.

Recertification Reminders

During the 60-day period, subscribers may receive upwardly to three (3) pre-recorded letters and a reminder postcard. Subscribers will receive scheduled reminders until they successfully recertify.

Pre-recorded messages inform subscribers:

• That information technology is time to recertify their do good,
• Of their deadline to recertify, and
• That they can continue immediately to recertify using the following the IVR (simply available to R-Applications), recertify online (URL provided), or complete and render the mailed recertification form.

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Source: https://www.usac.org/lifeline/national-verifier/recertification/

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